This Privacy Policy ("Policy") outlines the manner in which Dharamai Real Estate Consultants ("Dharamai," "we," "us," or "our") collects, receives, stores, uses, processes, discloses, transfers, and protects ("Utilization") your personal information when you ("User" or "you") use our website or avail of any services offered by Dharamai.
By using our services or otherwise providing us with your information, you acknowledge and accept the practices and policies outlined in this Policy. If you do not agree with this Policy, please do not use our services or provide us with any personal information.
1. Collection of Personal Information To provide our services, we may collect the following personal information from you:
Name
Date of birth/age
Gender
Contact details (address, phone number, email address)
Government-issued identity documents (PAN, Aadhaar, Passport, Driving License, etc.)
Financial information (bank details, income proof, property-related documents)
Communication records with Dharamai representatives
Website usage details, including IP address, device type, and browsing behavior
2. Methods of Collection We may collect your personal information through:
Direct interactions when you provide details while availing our services
Automated tracking when you use our website or digital platforms
Communication with our representatives
Third-party sources (such as public databases, business partners, or referrals)
3. Use of Personal Information Your personal information may be used for the following purposes:
To facilitate real estate transactions and related services
To verify your identity and comply with legal requirements
To improve our website, offerings, and customer experience
To communicate with you regarding inquiries, transactions, or updates
To conduct market research and business analysis
To prevent fraud and ensure security
4. Sharing and Disclosure We do not sell or rent your personal information. However, we may share it with:
Legal authorities when required by law
Third-party service providers assisting in property transactions, legal compliance, or marketing
Business partners to offer real estate-related services
5. Data Security We implement appropriate security measures to protect your personal information. However, no digital platform is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies We may use cookies and similar technologies to enhance user experience, analyze website traffic, and customize content. Users may manage cookie preferences through browser settings.
7. Retention of Personal Information We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices.
9. Your Rights You have the right to:
Access and update your personal information
Withdraw consent for data processing (subject to legal limitations)
Request deletion of your personal information
For any requests, contact us at [email address].
10. Changes to the Privacy Policy We may update this Policy from time to time. Users will be notified of significant changes via our website or registered contact details.
11. Contact Us For queries or concerns, contact our customer support team at [email address].
Grievance Officer If you have any grievances regarding the processing of your personal information, please contact our grievance officer at [grievance email], and we will address your concerns promptly.